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Privacy
Policy

The purpose of this Privacy Policy ("Policy") is to inform you of how Plant Palette (“we”, “us” and “our”) may use, collect, store, process or otherwise handle your personal data through our website. You should read this Policy together with the Terms of Use. By using our website, you agree to the use of your information as described in this Policy.

For customers

When you buy anything on this website, we collect personal information from you to fulfil the order. We may collect information like:

  • Billing and shipping address
  • Details relating to your purchase (for example, your street size)
  • Email address
  • Name
  • Phone number

We share this information with WooCommerce, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Place API. Most of our suggestions to you are based on this third-party service.

Customer accounts

If you create a customer account on this website, we collect personal information to improve your checkout experience and customer service.

This information may include your:

  • Billing and shipping address
  • Details about your orders (for example, your plant size)
  • Email address
  • Name
  • Phone number

We share this information with WooCommerce, our website hosting provider, so they can provide website services to us.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you about:

  • Your order status
  • Your Customer Account password has been reset or expired
  • You’ve made a purchase
  • Your order has shipped

If you opt outside to unsubscribe from these messages.

We share your contact information with WooCommerce, our website hosting provider, so they can send these emails to you on our behalf.

For website visitors

This website is hosted by WooCommerce. WooCommerce collects personal data when you visit this website, including:

  • Information about your browser, network and device
  • Web pages you visited prior to coming to this website
  • Your IP address

WooCommerce needs the data to run this website, and to protect and improve its platform and services. WooCommerce analyses the data in a de-personalized form.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that are downloaded to a visitor’s device when a visitor accesses a website. For more information about viewing the cookies dropped on your device, visit the WooCommerce cookie policy.

  • These functional and required cookies enable our site to function properly with WooCommerce, our hosting platform, to securely serve the website to you.
  • These analytics and performance cookies are used in this site, as described below, only when you choose to allow our cookies. You may choose to view, enable, or disable cookies at any time.

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with third-party marketing tools for sending products to you and these emails on our behalf.